Accessibility

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Pinnacle Escape Rooms is committed to providing a welcoming and accessible experience for our guests.

Facility Accessibility

Our facility includes:

• On-site parking
• An ADA-accessible restroom
• ADA-compliant doorways

Accessibility needs may vary depending on the specific escape room and the nature of its puzzles, props, lighting, sound, and physical interactions.

Sensory Information

Each escape room’s booking page includes sensory and experience information specific to that room. This may include details about:

• Lighting effects
• Loud or sudden sounds
• Dark or dimly lit areas
• Enclosed spaces
• Theatrical or startling effects
• Physical movement or interaction requirements

Please review the information on the individual room page before booking.

Service Animals

Trained service animals are welcome at Pinnacle Escape Rooms.

Because escape rooms may include sound effects, lighting changes, confined areas, moving props, or other unusual conditions, we recommend contacting us before your visit so we can discuss the specific experience and any potential safety considerations.

Accommodation Requests

We will make reasonable efforts to accommodate guests whenever possible.

Some puzzles or room elements may involve reading, color recognition, hearing, reaching, bending, standing, fine motor skills, or interacting with physical objects. Staff may be able to provide assistance or make adjustments depending on the room and the requested accommodation.

Please call us before booking if you have questions about accessibility, sensory conditions, mobility needs, service animals, or other accommodations.

Website Accessibility

We aim to make our website and online booking information accessible and easy to use.

If you experience difficulty accessing any part of our website or booking system, please contact us so we can provide the information or assist with your reservation.

Contact Us

For accessibility questions or accommodation requests, please contact us

Advance notice is appreciated so we have time to understand your needs and determine what accommodations may be available.